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Many merchant account providers and payment processing services do not offer solutions for international commerce. For companies interested in expanding globally, they will need to find a reputable, established provider that offers international payment processing; here are five tips to help companies acquire safe and secure international payment processing:

Use an Established Payment Gateway – There is little doubt that fulfilling international orders carry a much great risk than domestic ones. Using a reputable payment gateway can offer merchants many of the security features and safeguards that will afford fraud detection and minimize payment risk. Look for a payment gateway that offers comprehensive fraud detection features that can identify potential fraudulent orders, especially originating from countries with high online fraud rates.

International Shipping Pricing and Policies – Clearly show on your website your company’s international shipping pricing and policies including whether not customers are liable for additional duties and taxes.

Offer Local Payments – To boost international sales, make sure you offer popular payment methods in the countries you are serving. For example, credit cards are widely used and accepted in the United States and England while other payment methods (such as bank transfers) are more popular in different areas of the world. Find an international payment processor who allows you to offer local payments in all of the countries you ship merchandise to.

Currency Conversion – To avoid confusion and again increase sales, make sure you display the purchase price in the local currency of buyers. You can determine a buyer’s location based on their unique IP address or offer a drop down menu with a list of currencies shoppers can choose from for currency conversion.

Charge Back Protection – All online merchants should acquire charge back protection, especially when they are selling high-ticket items internationally, such as electronics or pharmaceuticals. Many payment processors offer tools and solutions that protect merchants from financial losses incurred by costly charge backs.

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